Prefferd tech

Tech Stack: Python, Jira, SQL, MS Excel, Tableau, Adobe Analyst, Figma, Miro

Tech Skills: ML

Expert’s cases:

1. Created the world’s first countrywide virtual phone secretary - Oleg. The CEO presented the product at SPIEF 2021 conference and in Tinkoff’s 2021-2023 Strategy.

2. Increased MAU from 0 to 1M+, key product industry-specific metric - 3x

3. Created and optimized Customer Experience processes in product, increased NPS by 55 points

4. Coordinated complex features with 20+ related development teams, worked on strategy, planning, backlog, processes, Agile implementation, CustDev, design, marketing, monetization

5. Developed transportation and warehouse cost control system, which helps to optimize unit economics by several percents every month

6. Implemented the several methods to decrease the labor time for operational work by more than 50%

7. Recruited and managed team of 8 developers, 4 product managers, 2 customer experience managers, 2 product analysts distributed all over the country